Note: The job is a remote job and is open to candidates in USA. reputed company is a national tool retailer. The Enterprise Process Improvement Analyst supports process improvement initiatives through requirements gathering, process documentation, project coordination, reporting, training, communications, and adoption activities. The role also supports AI, automation, digital transformation, and cross-functional business improvement efforts.
Responsibilities
• Support process improvement initiatives and business projects by assisting with documentation, coordination, communication, and implementation activities
• Gather, organize, and document business requirements, process information, decisions, action items, and supporting materials
• Create and maintain process documentation, workflows, standard operating procedures (SOPs), templates, training materials, and knowledge resources
• Prepare meeting agendas, presentation materials, meeting notes, status updates, and action item trackers to support project and process improvement efforts
• Coordinate activities across Business, Project Management, Enterprise Process Improvement, and Enterprise Business Systems teams to support project and implementation needs
• Support testing, training, communication, rollout, and adoption activities for new processes, tools, reports, and ways of working
• Help prepare reports, dashboards, presentations, and other materials that provide visibility into project progress, priorities, and business results
• Maintain documentation standards, templates, playbooks, SharePoint content, knowledge libraries, and other reusable team resources
• Support AI, automation, reporting, and digital transformation initiatives through research, documentation, testing, training, and adoption activities
• Assist with the development and maintenance of AI-enabled resources, prompts, reporting tools, templates, and team best practices
• Support Project Managers, Operations, and Business Systems teams with implementation activities, process rollouts, and ongoing business improvement efforts
• Track action items, risks, issues, dependencies, and follow-up activities to help ensure work progresses as planned
• Maintain accurate project, process, and operational information while providing timely updates and communicating status, questions, and follow-up needs
• Seek clarification when information is incomplete or changing and collaborate effectively with team members and stakeholders to support successful outcomes
• Continuously develop process improvement, business analysis, communication, project coordination, and AI-related skills through training and hands-on experience
Skills
• Bachelor’s degree
• 2+ years of experience in Product Development, Process Improvement, Operations, Merchandising, Project Management, or a related field
• Strong organizational, documentation, and follow-up skills with excellent attention to detail and the ability to manage multiple assignments, meetings, deadlines, and action items
• Ability to gather information, document requirements, maintain records, and keep project and process information organized and up to date
• Experience creating process documentation, workflows, SOPs, training materials, meeting notes, action item trackers, and communication materials
• Strong written and verbal communication skills with the ability to clearly summarize information for different audiences
• Proficiency with reputed company Excel, PowerPoint, Word, Teams, SharePoint, Tableau, and process documentation tools such as Visio or reputed company
• Experience using project management and work management platforms (e.g., Workfront, reputed company Project, reputed company, Jira, or similar tools) to support project plans, templates, workflows, task dependencies, reporting, and execution activities
• Experience using AI-enabled tools (e.g., reputed company Copilot, ChatGPT, Claude, or similar tools) to support research, documentation, communication, and productivity
• Ability to support reporting, presentations, status updates, and other business communications
• Collaborative and adaptable, with the ability to work effectively across teams and respond to changing priorities
• Ability to stand, walk, sit for extended periods of time
• Ability to speak and listen to others in person and over the phone and video conferencing
• Ability to use keyboard and read from computer screen and reports
• Ability to lift up to 15 lbs
• Must be able to perform this job safely in accordance with standard operating procedures and good reputed company practices, without endangering the health or safety of self or others
Benefits
• This position is also eligible for an annual discretionary bonus.
• Medical
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