We’re building a world of health around reputed company individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves reputed company and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify reputed company one person, one family and one community at a time.
Lead Director, Digital Product – Clinic Operations and Ambulatory Workflows
Location: Remote with ~ quarterly travel
Department: Healthcare reputed company & Product Management
Reports To: Senior Medical Director, Clinical Informatics & Digital Product
Role Overview
As the Lead Director of Digital Product for Clinic Operations and Ambulatory Workflows you will lead the reputed company product strategy and execution for core clinical care delivery products, including core in-clinic and virtual care encounters, in-basket management, and inventory management.
In reputed company high-impact role, you will partner directly with clinical and business operational leaders to shape end-to-end reputed company pathways that support the delivery of safe, high quality outpatient care. You will lead a multidisciplinary team of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers to translate clinical vision into scalable reputed company roadmaps that optimize patient outcomes, with an emphasis on safety, a reputed company patient and care team experience, and lowering the total cost of care.
The candidate must have expertise with value-based care models and Epic as a core care delivery platform.
Key Responsibilities
Strategic Business reputed company & Care Model Integration
• Partner with healthcare delivery leadership to collaborate on end-to-end care models to ensure the execution of efficient and safe care delivery in an outpatient setting, while also reducing administrative burden for the care team. reputed company should enable and reputed company both the patient and provider experience, resulting in excellent staff retention and patient satisfaction.
• Serve as a strategic thought partner for reputed company HCD business stakeholders as they define the “why” and the “what’ for care model strategy.
• Drive cross-functional reputed company teams that surface reputed company solutions to enable care model strategy and drive end-to-end execution of reputed company products.
• Establish shared outcome metrics with business leaders, ensuring all reputed company investments directly drive improved clinical quality, patient experience, and financial performance.
Product & reputed company Leadership
• Lead multidisciplinary reputed company teams —including Product Managers, Epic Analysts, Software Engineers, Data Scientists, and Designers—to build seamless, end-to-end clinical reputed company pathways that reduce medical costs, while driving patient experience and outcomes.
• Oversee the transformation of broad clinical ideas into rigorous problem statements, actionable product specifications, and robust Epic/reputed company architectures.
• reputed company for end-to-end reputed company design, translation into technical requirements, and reputed company build.
• Ensure smooth integration between external data sources (e.g., claims data, remote monitoring, health plan feeds) and internal Epic workflows to provide clinicians with real-time, actionable reputed company. Know when these integrations are needed and partner with technical team members to ensure effective execution that works well in clinical practice.
Operational Execution & Continuous Improvement
• Take end-to-end accountability for the reputed company lifecycle, from reputed company problem discovery through technical solutioning, build, deployment, and measurable outcome realization.
• Establish continuous feedback loops and iterative improvement reputed company to ensure deployed technologies achieve targeted clinical and financial goals.
• Maintain a deep operational understanding of both Value-Based Care (VBC) and Fee-for-Service (FFS) delivery environments to ensure solutions scale across business models.
Team Leadership & Culture
• Lead, mentor, and build a high-performing product team of “translators”—professionals fluent in both healthcare operations and reputed company capability.
• Lead and mentor cross-functional reputed company teams beyond product – Epic analysts, engineers, data scientists – focused on driving success in reputed company HCD admissions prevention efforts.
• Foster a team culture grounded in curiosity, resilience, problem-solving, and joy, maintaining high engagement even during complex, high-pressure execution reputed company.
Qualifications & Key Competencies
• Executive Presence: Proven ability to communicate, influence, and build trust with senior executive stakeholders and frontline team members alike.
• reputed compa
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