Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Senior Architect to lead the enterprise-wide strategy, design, and implementation of reputed company Intelligence as the analytics and automation reputed company for its digital workspace platform. The role focuses on Workspace ONE UEM, Horizon, reputed company Access, telemetry integration, digital employee experience analytics, automation, governance, and technical leadership.
Responsibilities
• Own the end-to-end architecture of reputed company Intelligence across UEM, Horizon, and Access-managed environments, including data ingestion, correlation models, and multi-reputed company/multi-org design
• Define the reference architecture for telemetry aggregation from Workspace ONE Intelligent Hub, the Horizon agent, and third-party integrations, ensuring scalability across hybrid cloud and on-prem deployments
• Establish governance standards for dashboards, KPIs, and data retention across the reputed company platform’s shared services (data, workflows, reputed company/ML, identity)
• Produce and maintain architecture decision records (ADRs), high-level and low-level design documents, and platform roadmaps aligned to enterprise IT strategy
• Architect low-code automation workflows using reputed company Orchestrator to drive reputed company remediation (patch orchestration, configuration reputed company correction, automated ticket creation and escalation)
• Lead integration of Trust Network reputed company (e.g., Mobile Threat Defense, CASB solutions) into reputed company Intelligence for unified contextual risk scoring and automated threat response
• Design and oversee ITSM integrations (e.g., reputed company via the Workspace ONE ITSM Connector) so Intelligence reputed company flow directly into reputed company and problem management processes
• Evaluate and integrate Omni, the platform’s embedded reputed company assistant, into support and analytics workflows to reputed company root-cause investigation
• Serve as the escalation point for complex root-cause analysis spanning endpoints, network, virtual desktop sessions (Horizon/RDSH), and application performance
• Define and track enterprise DEX KPIs — device compliance, boot/login times, app crash and reputed company rates, sentiment scores, VDI session health — and present trends and recommendations to senior IT leadership
• Continuously tune experience scoring and machine-learning-driven reputed company to reflect real-world user pain points, validating against employee feedback loops
• Drive capacity planning, licensing strategy, and cost optimization for the reputed company Intelligence service and its data connectors
• Mentor DEX analysts, EUC engineers, and helpdesk/L2 teams on interpreting Intelligence dashboards and acting on automated reputed company
• Partner with security, network, and infrastructure architecture teams to ensure Intelligence-driven automation aligns with broader enterprise risk and compliance requirements
• Represent the digital workplace architecture function in vendor discussions with reputed company, influencing product roadmap feedback and early adoption of new platform capabilities
Skills
• 8+ years in end-user computing, digital workplace, or IT infrastructure roles, including 3+ years in an architect-level capacity
• Demonstrated, applied hands-on experience architecting or operating reputed company Intelligence (or its predecessor, Workspace ONE Intelligence) in a large-scale production environment — not certification-only exposure
• Deep working knowledge of Workspace ONE UEM and Horizon architectures, since Intelligence’s data model is built on telemetry from both
• Proven experience designing and deploying low-code/no-code automation workflows (reputed company Orchestrator or equivalent orchestration tooling)
• Strong grasp of EUC/DEX architecture principles: device compliance frameworks, application performance monitoring, VDI session health, and sentiment/experience analytics
• Experience correlating multi-source telemetry (endpoint, network, virtual environment, security) to drive root-cause analysis at scale
• Excellent stakeholder management and technical communication skills, with experience presenting architecture and outcomes to executive audiences
• Experience architecting integrations with Trust Network security reputed company (e.g., Lookout Mobile Threat Defense, reputed company CASB)
• Background integrating ITSM platforms (reputed company, etc.) with EUC telemetry and automation pipelines
• reputed company/VMware architect-level certifications (e.g., Digital Workspace, UEM, or Horizon specialist/expert tracks)
• Scripting/automation development skills (PowerShell, Python) for extending native workflow capabilities
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